Communication to the research community

An open-minded discussion

Marie-Hélène Burle

May 27, 2025


frontlogo

Topics

Alliance website

Alliance newsletter

Mailing list access

Alliance website

2 buttons on the front page leading to 2 sub-websites

Stakeholders, click here

Researchers, click here

↪ Current site

↪ Site with practical info for researchers:

  • Status of clusters
  • Link to wiki
  • How to open tickets
  • Link to training platform
  • Announcements of upcoming training

2 buttons on the front page leading to 2 sub-websites


My arguments:

It would make the information researchers need easy to find

2 distinct audiences with different expectations vis-à-vis the Alliance  ➡  2 sub-websites

2 buttons on the front page leading to 2 sub-websites

  • Do you find this idea worthwhile?

  • Are there reasons not to implement something along those lines?

  • Who would be a good contact to pursue this idea?

  • Could we make plans?

Alliance newsletter

2 different newsletters for 2 different audiences

Stakeholders’ newsletter

Current content
(minus recent additions about training)

Researchers’ newsletter

  • Status of clusters
  • Link to wiki
  • How to open tickets
  • Link to training platform
  • Announcements of upcoming training

2 different newsletters for 2 different audiences


My argument: same thing!

Stake holders want to see that the Alliance is great, productive, and involved in transformative computing

Researchers want practical information that can be useful to them

2 different newsletters for 2 different audiences

  • Do you find this idea worthwhile?

  • Are there reasons not to implement something along those lines?

  • Who would be a good contact to pursue this idea?

  • Could we make plans?

Mailing list access

The problem

  • Most researchers do not know about the services that we are offering

  • We do not have ways to reach out to them to inform them

Explora is here and will help a lot! 🥳

But it won’t solve everything:

  • Users will need to be informed and reminded that Explora exists

  • Some users might prefer to get emails about upcoming training events

Suggested solution

We teach and help all Canadian academic researchers, not just Alliance clusters users

They are however our main target audience

Being allowed to email CCDB users to inform them of our services (with option to opt-out) would be transformative

Ethics

Responsible management is of course paramount and we would:

  • strictly respect opt-out requests
  • store data securely
  • respect privacy
  • abide by anti-spamming laws

Mailing list access

Thoughts and discussions…